777gam Privacy Policy – How We Protect Your Data in Pakistan

777gam is an online betting and casino platform operated under a valid gaming licence. We serve Pakistani players across all provinces, offering sports betting with a focus on cricket, live casino games including Baccarat and Andar Bahar, crash games, virtual sports, and live cricket score services — all denominated in Pakistani Rupees (PKR).

As the operator of the platform, 777gam is the data controller for the personal information you provide when registering and using the service. This means we are responsible for how your data is collected, processed and protected. If you have any privacy-related concerns, the appropriate first point of contact is our support team at support@777gam.ws.

777gam collects personal data in several ways — directly from you when you register and use the platform, automatically when you browse or interact with the site, and from third-party identity verification and payment providers where necessary. The categories of data we collect are set out below.

Every category of data collected by 777gam serves a specific, documented purpose. We do not collect data speculatively or for purposes unrelated to the operation of the platform. The purposes for which we use your data are:

• Account registration and management — to create your 777gam account, verify your identity, and maintain accurate records associated with your account
• Age and identity verification — to confirm you are 18 or older and that your identity matches the information provided, as required by our licensing obligations
• Payment processing — to process deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payment providers
• Anti-money laundering (AML) compliance — to monitor transactions for suspicious patterns and report to relevant authorities where legally required
• Bet settlement and game operation — to record your bets, settle outcomes correctly, and maintain a complete betting and gaming history accessible to you
• Customer support — to assist with account queries, payment questions, technical issues and complaints
• Responsible gaming — to monitor for signs of problem gambling and enforce any limits or exclusions you have set on your account
• Fraud prevention and security — to detect and prevent unauthorised account access, multiple account creation and abuse of promotional offers
• Platform improvement — to analyse how Pakistani players use the platform and make product decisions that improve the experience
• Marketing communications — to send you promotional offers, bonus notifications and platform updates, where you have opted in to receive them

We do not use your data for automated decision-making that has legal or similarly significant effects without human review. Fraud flags generated by automated systems are reviewed by a human team member before any account action is taken.

777gam processes your personal data under the following legal bases, depending on the specific processing activity:

• Contract performance — processing necessary to provide the services you have signed up for, including account operation, bet settlement and payment processing
• Legal obligation — processing required to comply with AML regulations, age verification requirements, and licensing conditions imposed on 777gam
• Legitimate interests — processing for fraud prevention, security monitoring, and platform improvement where these interests are not outweighed by your privacy rights
• Consent — processing for marketing communications, where you have given clear, specific consent. You may withdraw this consent at any time by contacting support@777gam.ws or updating your notification preferences in your account settings

777gam applies multiple layers of technical and organisational security to protect your personal data. This is not a theoretical commitment — the measures below are active and maintained as part of ongoing platform operations.

• Transit encryption: All data transmitted between your device and 777gam servers is encrypted using 256-bit SSL/TLS. The padlock icon in your browser confirms this is active during your session.
• Storage encryption: Personal data stored in 777gam databases is encrypted at rest. Even in the unlikely event of unauthorised server access, stored data is not readable without the encryption keys.
• Access controls: Internal access to member personal data is restricted on a strict need-to-know basis. Support agents can access account information relevant to resolving your query — they cannot access financial data beyond what is necessary for payment support.
• Two-factor authentication: All internal 777gam systems require multi-factor authentication. We also offer and recommend 2FA on member accounts.
• Segregated fund storage: Member financial balances are held in accounts separate from 777gam's operational funds. This is a financial protection measure with privacy implications — it limits who needs access to payment data.
• Incident response: 777gam maintains a documented data breach response procedure. In the event of a breach affecting your data, you will be notified within 72 hours of detection.

777gam does not sell your personal data to any third party. We share data only where it is necessary to operate the platform, comply with legal obligations, or protect against fraud. The categories of recipients are:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard acquiring banks receive the minimum financial data necessary to process your deposit or withdrawal
• Identity verification providers: Third-party KYC (Know Your Customer) services receive identity documents and personal data when verification is required — typically for high-value withdrawals or when flagged by AML systems
• Game software providers: Live casino and crash game providers (such as Spribe, Pragmatic Play and SmartSoft) receive a session token and bet data sufficient to operate their game. They do not receive your full identity or payment data.
• Regulatory authorities: Where legally required by our licensing jurisdiction or applicable law, we may be required to share transaction or identity data with government or regulatory bodies
• Fraud prevention networks: Anonymised or pseudonymised risk signals may be shared with fraud prevention services to help detect patterns of account abuse across the industry

All third parties with whom 777gam shares personal data are required to maintain the confidentiality of that data and use it only for the specific purposes for which it was shared. We do not permit third-party processors to use your data for their own marketing or commercial purposes.

777gam uses cookies and similar technologies to operate the platform, improve your experience and analyse how Pakistani players interact with the site. A cookie is a small text file stored on your device by your browser when you visit a website. The types of cookies used by 777gam are:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, bet slip state cookies, and security tokens. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences — such as your chosen interface language, display settings, and last-visited product — so you do not have to reset them on each visit.
• Analytics cookies: Collect anonymised data about how visitors use the platform — which pages are visited most, where users drop off, and how long sessions last. This data is used to improve the 777gam product and is not linked to individual identities.
• Marketing cookies: Used to track which promotional campaigns or referral sources led to your registration, so we can measure the effectiveness of our promotions. These are only active if you have consented to marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the platform normally. Disabling analytics or marketing cookies will not affect your access to any 777gam features.

As a 777gam member, you have the following rights over the personal data we hold about you. These rights can be exercised at any time by contacting support@777gam.ws:

• Right of access: Request a complete copy of all personal data 777gam holds about you. We will provide this within 30 days of a verified request.
• Right to rectification: Request correction of any inaccurate or incomplete personal data. Most account information can be updated directly in your account settings — for identity documents, contact support.
• Right to erasure: Request deletion of your personal data. This right applies in full to marketing and non-essential data. Some data must be retained for regulatory compliance (see Section 9) — we will clearly explain what can and cannot be deleted and why.
• Right to restriction: Request that we limit how we process your data while a correction or complaint is being resolved.
• Right to portability: Request your data in a structured, machine-readable format (such as CSV or JSON) so you can transfer it elsewhere.
• Right to object: Object to processing based on legitimate interests — including profiling for fraud detection purposes. We will assess the objection and respond within 30 days.
• Right to withdraw consent: Withdraw consent for marketing communications at any time without penalty.

777gam retains personal data only for as long as necessary for the purposes set out in this policy, subject to any legal obligations that require longer retention. The general retention periods are:

• Active account data: Retained for the duration of your account and for 5 years following permanent account closure
• Transaction and betting records: Retained for 7 years following the date of the transaction, in accordance with financial record-keeping requirements under our licensing jurisdiction
• Identity verification documents: Retained for 5 years following the last verification event or account closure, whichever is later
• Customer support communications: Retained for 3 years following the resolution of the query
• Marketing consent records: Retained for 2 years following withdrawal of consent, to demonstrate compliance with consent requirements
• Technical and analytics data: Aggregated anonymised analytics retained indefinitely; individual session logs retained for 12 months

When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked to an individual. If you request account closure before a retention period has expired, we will delete all non-mandatory data immediately and retain only what we are legally required to keep, clearly explaining what that is.

The 777gam platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If age verification during or after registration reveals that an account holder is under 18, the account will be closed immediately, all funds returned to the payment method used for deposit, and all personal data deleted in accordance with applicable law.

If you are a parent or guardian and believe that a minor has registered on the 777gam platform using your details or their own, please contact support@777gam.ws immediately. We will investigate and take appropriate action, including account closure and data deletion, within one business day of a verified report.

Despite the technical safeguards in place, no online platform can guarantee absolute security against all possible threats. In the event of a security incident that compromises the confidentiality, integrity or availability of your personal data, 777gam will:

• Identify and contain the incident as quickly as possible
• Notify affected members by email within 72 hours of discovering the breach, clearly explaining what data was affected, what risk it poses, and what steps we are taking
• Report the incident to our licensing authority in accordance with our regulatory obligations
• Conduct a post-incident review and implement additional controls to prevent recurrence

You can help protect your account by using a strong, unique password for 777gam, enabling two-factor authentication, and never sharing your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact support@777gam.ws immediately — we can lock your account and initiate a security review within minutes.

The 777gam platform may reference third-party services — such as payment providers, identity verification partners, or game software suppliers — in the course of operating. 777gam is not responsible for the privacy practices of any third-party service and this Privacy Policy does not apply to third-party websites or applications that may be accessed via the platform.

Game software providers (such as the providers of Aviator, Spaceman or live Baccarat tables) have their own privacy practices governing how they handle session and game data. 777gam provides only the minimum data necessary for game operation to these providers — they do not receive your full identity profile or payment details.

777gam may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. Material updates — those that significantly affect how your data is used or your rights in relation to it — will be communicated to registered members by email at least 7 days before they take effect.

The current version of this policy is always available at 777gam.ws/privacy-policy. The "Last updated" date at the top of this page shows when the most recent change was made. Continued use of the 777gam platform after a policy update constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related complaint, please contact the 777gam privacy team:

We aim to respond to all privacy queries within 2 business days. Data rights requests (access, erasure, correction, portability) are completed within 30 days of receiving a verified request. If you are not satisfied with how we have handled your complaint, you have the right to escalate to our licensing authority's data oversight function — contact support for the relevant details.